Business Development Manager

Key Responsibilities

• Lead Outreach & Qualification: Proactively call inbound and outbound leads to understand their CRM needs, pain points, and business goals. Qualify leads based on fit and potential revenue.
• Product Demonstration: Deliver compelling product demos tailored to each prospect's specific use case, highlighting features and ROI of our CRM solution.
• Sales Closure: Manage the complete sales cycle from initial contact to contract signing. Negotiate terms, address objections, and guide prospects through the buying process.
• Implementation Support: Work closely with implementation and customer success teams to ensure smooth onboarding. Participate in kickoff calls and facilitate a positive customer experience from day one.
• Pipeline Management: Maintain accurate records in our CRM system, track deal progress, and provide regular pipeline updates to management.
• Customer Relationship Building: Establish strong relationships with new clients, understand their success metrics, and serve as their primary point of contact during the sales and early implementation phases.
• Meeting Sales Targets: Consistently achieve or exceed monthly and quarterly sales quotas in terms of both revenue and deal volume.
• Market Feedback: Gather and communicate customer feedback and market insights to help improve our product and sales strategies.

Required Qualifications

• 2-4 years of B2B SaaS sales experience or proven track record in software sales
• Strong communication and presentation skills with the ability to explain technical concepts in business terms
• Demonstrated success in closing deals and meeting sales targets
• Ability to work in a fast-paced, targets-driven environment
• Excellent time management and ability to handle multiple prospects simultaneously
• High school diploma or equivalent (Bachelor's degree preferred)
• Willingness to learn about CRM systems, business processes, and customer industries

Desired Skills & Attributes

• Previous experience selling CRM or related enterprise software
• Familiarity with implementation processes and customer onboarding
• Self-motivated with strong work ethic and resilience to handle rejection
• Analytical mindset with comfort using sales tools and reporting dashboards
• Experience with CRM platforms as a user / sales person
• Ability to build rapport quickly and maintain long-term business relationships

What We Offer

• Competitive base salary + performance-based incentives/commission
• Professional development and training opportunities
• Collaborative and supportive team environment
• Career growth opportunities as the company scales
• Modern tools and technology to support your work

Success Metrics

You will be evaluated based on:

• Monthly and quarterly revenue targets
• Number of deals closed
• Deal average size
• Sales cycle length
• Customer satisfaction during onboarding
• Accuracy of pipeline reporting
• Quality of implementation handoffs