Job Title
Sales Executive – Travel & Tourism
About the Role
The Sales Executive will be responsible for promoting the company’s
travel services, building strong customer relationships, and achieving sales
targets. The role involves understanding customer needs, suggesting suitable
travel options, and ensuring a smooth booking experience.
Key Responsibilities
·
Identify new business opportunities through calls, meetings, emails, and
social media.
·
Meet and exceed monthly and quarterly sales targets.
·
Understand customer requirements and recommend suitable tour packages,
tickets, hotels, and other travel services.
·
Prepare and share quotations, itineraries, and proposals clearly and
promptly.
·
Follow up with leads and existing customers to close sales and encourage
repeat business.
·
Maintain accurate records of inquiries, leads, and bookings in the CRM
or tracking system.
·
Coordinate with operations, ticketing, and accounts teams to ensure
smooth service delivery.
·
Handle basic customer issues and escalate complex problems to senior
staff when needed.
·
Keep up to date with travel products, destinations, offers, and
competitor activities.
·
Represent the company professionally in meetings, events, and online
interactions.
Required Qualifications and Skills
·
Bachelor’s degree in any discipline; a specialization in tourism,
business, or marketing is an advantage.
·
1–3 years of experience in sales; experience in travel,
hospitality, or related fields is preferred.
·
Strong communication and interpersonal skills (English and Hindi).
·
Basic knowledge of travel products (flights, hotels, tour packages,
geography) is a plus.
·
Ability to build rapport with clients and maintain long-term
relationships.
·
Target-oriented mindset with the ability to work under pressure.
·
Good negotiation and closing skills.
Personal Attributes
·
Positive attitude and customer-first mindset.
·
Self-motivated, proactive, and eager to learn.
·
Professional appearance and behavior.
·
Strong time-management and organizational skills.
·
Willingness to work flexible hours if required during peak seasons.
Location and Reporting
·
Location: HiLITE Business Park
·
Reports to: Sales Head
Compensation
·
Competitive salary based on experience.
·
Performance-based incentives and bonuses.